Billing Questions:

To check your account day or night:

• Call (256) 241-2008
• Enter Account number followed by # key
• Follow voice prompts

Submit a billing related question online

See an example bill with explanations of each section

To contact a customer service representative call (256) 831-5618.

Service Issues:

Submit a service related question online

Contact our maintenance department

To contact a customer service representative call (256) 831-5618.